Is IT Your Core Business? As the owner of a small or midsized business, you invest in IT to increase your operational ROI. Trouble can arise, however, when you or your team are distracted from your core business initiatives because of IT issues. Maybe IT support and management are being performed by employees who have multiple duties, which can impact both their ability to deliver in other areas, as well as the overall quality of IT support. Or perhaps, you have been experiencing network downtime or excessive costs with your current IT provider.
Contracting us to take care of your IT means you can focus all your resources on your primary business operations, maximize revenue, and be more efficient.
Let us focus on your IT – So you can focus on your business
We can provide affordable, best-in-class security, stability, and efficiency for your IT environment. The 24 X 7 monitoring and management of all your IT assets, including systems, software, devices and virtual resources reduces or eliminates downtime and its associated costs, streamlines your operations, and maximizes your resources. You will also be informed with automated alerting of any event that may affect the normal operation of IT and reports on data gathered on the monitoring and alerting.
When there is a problem, most issues can be diagnosed accurately and resolved through rapid remote remediation that takes much less time than onsite visits, saving you the often considerable costs of downtime. With all the IT health and performance data that 24 X 7 monitoring brings in, we can help you optimize configurations, manage system and software versioning, and eliminate costly and obsolete equipment. We can see everything that is going on within your IT environment, including security vulnerabilities, pending device and application failures, and unauthorized downloads.
Asset Management provides you with a detailed network audit, a comprehensive hardware and software inventories, warranty, and patch management.
Quarterly Review and reporting not only provides network audit reports, but you will be able to see how your IT system is impacting your business and assist you in financial decisions. The ‘Accidental’ IT Worker: Does Your Office Have One? Many small businesses have them: the accidental IT man or woman who was hired for one thing, but ends up doing that plus all the computer work. It’s a common scenario—after all, most small businesses are full of employees wearing multiple hats. And while these accidental IT workers may know basic technology procedures like how to network printers, manage email or set up smartphones, often times they aren’t experts, which can expose a business to potential security problems. There’s a misconception that if someone is an expert in one piece of technology they know everything,” says Cindy Bates, vice president of Microsoft U.S. Small and Midsize Business. “If someone knows about setting up email they may not know about databases.” These accidental IT employees can make small businesses vulnerable to hackers if they aren’t deploying adequate security software correctly and staying current on potential threats. Small businesses have increasingly become targets for hackers because of the assumption they don’t have the funds to have the same level of security present at larger companies. “Technology is a competitive advantage that can’t be taken lightly,” says Bates. Small businesses with limited resources don’t have to put security on the backburner, there are cheap ways to get IT help without relying on non-expert employees. “A big trend is managed services where small businesses pay monthly for a technology provider to take care of everything,” she says. She adds more small business owners are choosing to go this route because they are realizing the cost is minimal to have an IT company manage the systems compared to if the business goes down for a day or more. Keeping a small business’s computers security up to date and protected is important to ensure the business stays up and running. .